When I first moved to New Hampshire I came to Fitlab and thought it was a great place to work out. As time goes on, my opinion continues to change. However, I can not say enough about the trainers, who uphold this place. They are some of the best people I know, and often take responsibilities that are not theirs. While they do offer the most equipment and some of the largest gyms, nothing is ever fixed when staff is notified. The smallest things like cutting feet on the bathroom shower, the sink fixture in the bathroom not being fixed after more than six months, and the water fountain also being broken make this gym less than awesome. It is clear that the front desk notifies upper management and nothing gets done. Between the blatant ignoring of members needs and hands off attitudes, this gym has a lot of opportunity for improvement.
I edited this review to respond to the owner of this gym. He likes to ask his employees to give reviews of his own gym. From an unbiased perspective, that's not how google reviews is supposed to work. I gave a review not based on my experience working at this gym, but from my experience purely working out here. I hope that is made clear.