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Virtual Tour

EXPLORE FITLABAT HOME

Need a place to workout? FITLAB Fitness Club is New Hampshire’s most inspiring gym, with more space, more classes and more world-class trainers and instructors than any other health club in the state.

Take an interactive virtual tour of any of our six locations and see what makes us different!

Ukenburger
Ukenburger
posted 1 month ago

Went here about 4 days a week when I lived within walking distance (2-5 years ago). All-in-all, it is a good standard gym. Good amount of equipment, unless you go during peak evening hours. The couple of classes I've participated in, I've been impressed with. Never had qualms with the other people in the gym (patron or employee).

The only items I've had problems with were in regards to amenities and payment. When I originally signed up, I was never informed that my contracted didn't include the racquet ball court, so I had to pay $5 per usage of it. The sauna is fairly weak and will randomly just stop working. The shower stalls are somewhat cramped (I'd hate to think what it would be like to use as a larger fellow). When I went to pay for a renewal in person, the employee processing my order appeared to be computer-challenged and kept getting my credit card rejected. But... these are all extras and oddities that I'm complaining about. They take care of the core parts of the gym.

FITLAB FITNESS CLUB Hudson
Reviewed from Google
Mark Tor64
Mark Tor64
posted 1 month ago

Fit Lab Hudson is a great gym, there is plenty of equipment to do all my work out, the equipment is in great condition and the gym is super clean! The staff are always out on the floor cleaning, and super friendly. I have been going to this gym for several years, and would not consider any other as they have the best price per month, and great service. I would highly recommend this gym and give it a strong 5 stars!

Marissa DeAngelis
Marissa DeAngelis
posted 1 month ago

Fine until I tried to cancel my membership and personal training. Very unprofessional process. Called the institution and kindly asked to speak to someone regarding cancellations, was given an email address and still charged for sessions I didn't use. Called again later, was told they'd call me back and never did. It's been a very frustrating process.
Will never be stepping foot back into this place or any other FitLab. Don't EVER sign anything there. There’s fine print about cancellations that are ridiculous. Go somewhere else!

FITLAB Fitness Club Milford
Reviewed from Google
Robert Sullivan
Robert Sullivan
posted 1 month ago

My wife signed up for a personal trainer, as they said they were available on Saturdays, one of the only days she would be able to go. After about a month or so she they told her that personal trainers would no longer be available on Saturdays, so here we are paying 160 a month for no service. They were "kind" enough to defer the payments, as she became pregnant and needed the extra money. Can't wait to cancel this, also inquiring about ending the membership has been nothing but loops, called to see, they said she needed to come in, went in, and made her call a number. Don't trust them, just after your money.

Matthew Case
Matthew Case
posted 3 months ago

Great place to work out! Staff is friendly and helpful. Personal trainers are knowledgeable and experienced. Workouts have always been we'll adjust to be callenging based on fitness level and goals. Building itself could use some updating. Equipment could use some updating as well but everything is functional. I also wish they would expand the gym.

Kursten
Kursten
posted 1 month ago

I complained a month ago about the poor standard of care in the daycare and the staff over here doesn't care in the slightest. My kid is now terrified of going into a daycare setting and is now more timid around kids after being ignored by the staff in the fitlab daycare. Multiple times I heard my 2 year old crying over my music and had to go check on her to find her inconsolable in a corner or being harassed by bigger kids. On top of that they let a strange man sit in the door way of the daycare and socialize with the young kids even though he has no connection to any of them... Why does this stranger know the name of my 2 year old??
There is obviously no training or experience needed to become part of the daycare staff here. From the website I was expecting my child to be doing small activities like coloring or watching a movie in a safe place while I was working out.. Not shivering in a corner hoping she doesn't get hit in the head with toys by big kids or standing on top of tables while the staff is on their phones, socializing with other staff or just blatantly ignoring bullying.
EDITED TO INCLUDE A RESPONSE TO THE "PRESIDENT":
The reviews may not be here but the fact that your website DOES IN FACT PROMISE you will watch and care for my child means you should protect my toddler from being hit in the face with trucks by bigger kids, it means your staff should get off their phones and stop socializing and watch the children, it means my child shouldn't have come home with bruises. You are a poor excuse for a business and I am astonished by the lack of empathy you show. My daughter is two and she was abused and neglected in your gym daycare while there was staff there that promised to care for her.

This is a direct quote from the fitlab site "Our Kids Club room is a great environment where your kids will engage in fun, safe, age-appropriate activities, as well as supervised play and crafts."
So this is a lie. I will continue to share and tell every person I meet about how callous and cruel your daycare is.

Angela Coletti
Angela Coletti
posted 1 month ago

Hello,

I would just like to give feedback regarding the cancellation policy for this gym. As a former member I found it quite simple to cancel. I called the gym, spoke to a manager, he gave me a reference number with an email address. I emailed with my reference number stating that I would like to cancel and within 24 hours I had received an email back saying my membership was cancelled. As long as you cancel within the guidelines of your contract there should not be an issue. People need to read before they sign! I am actually thinking about joining again as I have recently started working in the area and it has become more convenient.

As far as the gym itself, I would have to say it was a great atmosphere, clean and good space. Gotta stop giving this place such a bad rap!

Lauren Ellett
Lauren Ellett
posted 2 months ago

Signed up for this gym about a month ago and I really enjoy it. Has all the things you need for a great work out and doesn't smell awful like other gyms. Can definitely get a little busy which I don't love but I just follow the off peak guidelines on google and it has never been a problem.

I have seen complaints on here about gym equipment always being broken and can say that is just not true. Yes, there have been times when I have come to Fitlab and one or two of the treadmills are out of order. However, I come every day and these repairs have always been done by the next day. You can't hold a grudge against a gym that actually maintains their equipment.

All in all, one of the best fitness clubs I've been to. Oh and also, the staff are awesome. Super friendly at all times, even when it's 6am! Keep it up.

B.M. Casey
B.M. Casey
posted 1 month ago

Very convenient located gym. It's clean and equipment is newish and works well. The staff is nice and helpful enough. Peak hours the gym is pretty packed and it's hard to workout but other times it's great. The parking lot sucks and they clearly don't have enough parking.

Amy Philie
Amy Philie
posted 3 weeks ago

Very disappointed. Went in to discuss how much a membership would cost as there are many options and I chose to check you first.....instantly felt like I was buying a car. Scrap paper with secret membership prices (only special to me....right). Asked if I could think about it but was told I had to commit now to get those “special” prices. If I walked out the door the prices would go up. Best part is I was told he was being “nice”. You don’t know me, my reason for being there, or my bank account. All I needed was a day or maybe even an hour to figure out if I wanted to pay monthly or yearly. I was going to sign up but acting like you are doing me a favor by scribbling on pieces of papers and cornering me doesn’t work, kindness does. FitLab...Do better.

Ukenburger
Ukenburger
posted 1 month ago

Been going here roughly 5 years now, primarily on Sunday mornings. Decent assortment of equipment (meets my needs and plenty to go around in the off hours). The patrons are good folk. The place was renovated about two years ago when the chain severed ties with Gold's Gym, so the equipment was updated and there is now a bleak industrial gray color everywhere. Every now and then there is a leak from the ceiling (heavy rain, recent snow thaw, or just the AC unit condensation). The cleanliness of the locker room is hit-or-miss, and they always seem to purchase benches that wobble. The sauna is down about 12% of the time and has fairly low heat output (could probably install a door that properly seals when closed? or get a heat unit that produces sufficient output?). When things break (like a wall clock) it is obvious that they don't have much urgency to fix things because they will leave it broken for a few weeks. Every year or so there is a new person as the morning opener, with about half of them being questionable at performing their job (sometimes they don't show so the gym is closed during open hours, or they aren't properly trained on how to turn the lights on). Sometimes other comedy errors happen, like when all of the TVs that are plugged into the Gym TV Network have a Windows error prompt.

There is some good and some bad. Considering it costs me $150 a year which my health insurance fully covers (so it is ultimately free for me), I'm ok with there being some bad. But I can't deny it is a mediocre gym.

megan spence
megan spence
posted 4 months ago

I LOVE the Merrimack FITLAB. The staff is awesome and really nice and helpful despite one who rather socialize.
I really like that theirs a woman's gyms only. It's really comforting and a good place to meet other people working hard on their "summer bodies".
I also really like how friendly the members are and how they will give you advice on what exercises to do for certain areas of your body.
I really love fitlab and I will keep going until I'm at the weight that I want to be and then I will keep going to keep my body toned up!! I can't forget to mention that I do love the tanning also.